Frequently Asked Questions

The power within every Pod comes from an unlimited and renewable resource that has been trusted by Mother Nature for over 20 million years. She calls it diatomaceous earth (DE). We call it revolutionary technology. Every Pod features an advanced ceramic technology core made from DE and elemental silver that performs like a magnet to continuously attract, bind and adsorb every heavy metal, inorganic substances, bacteria, impure chemical and more.

Congrats and welcome to our Pod! The preparation and maintenance of your Pod (bonus - your water bottles too!) is super simple:

Step 1: For your Pod’s very first use – remove Pod from packaging and rinse it under cold water for 10 seconds.

Step 2: Clean your bottle or water container thoroughly before filling with water and using Pod for the first time. TRUST the Pod will also keep your bottle and container clean and free from film and bacteria too!

Step 3: Repeat this cleanse process every two weeks for optimal performance.

The GOpure Pod is designed for everyday use and works 24/7 to keep your water tasting fresh and reduce film buildup in your water bottles, so say bye-bye to bottle slime, stinkiness and constantly scrubbing your water bottles!

Welcome to the Pod’s powerful and mighty ‘magnet-like’ technology! The secret within every Pod is a resource that has been trusted by Mother Nature for over 20 million years. She calls it diatomaceous earth (DE).

We call it our revolutionary Elimination Hero!

Inside each Pod is an advanced ceramic core that combines DE and Elemental Silver into millions of microscopic pores to continuously attract, bind and adsorb chemical toxins, fluoride, heavy metals, lead, microplastics, bacteria and much more. The Pod is designed to be a 24-hour workhorse – continuously eliminating toxins in your water to produce better taste and healthier hydration.

Step 1: Drop your Pod into any water container (i.e., your reusable bottle, a single glass, fridge carafe, gallon jugs for emergency storage, etc.)

Step 2: Give container a quick swirl, the Pod starts working immediately.

Step 3: Wait two minutes for Pod to fully activate before your first sip.

Step 4: Enjoy great-tasting, purified water all day, every day.

A little agitation from that quick stir or swirl speeds up the purification process. Remember, the Pod will continuously purify your water, including every time you refill your container – so just leave it in your container to work its magic.

The Pod begins working as soon as it is placed in water. Rather than filtering in a single pass, it continuously attracts and binds contaminants over time. The longer it remains in your water, the more it works, supporting consistent, around-the-clock purification.

On average, a single Pod lasts up to 6 months of continuous use, designed to fit seamlessly into everyday life without frequent replacements.

A common question is how one Pod can last this long. Unlike traditional carbon filters that require replacement after around 40 gallons, the GOpure Pod uses advanced ceramic technology to purify up to 264 gallons of water, significantly extending its lifespan.

For those thinking in terms of impact, this durability means one Pod can replace up to 2,000 single-use plastic bottles over its lifetime, helping reduce waste while offering a more efficient, long-term approach to everyday hydration.

As a general guideline, your GOpure Pod should be replaced every 6 months with continuous use. Each Pod is designed to purify up to 264 gallons of water, making this a reliable timeframe for maintaining optimal performance.

To make things easier, you can sign up for our subscription program and receive a replacement Pod automatically every six months so there’s no need to remember or track it yourself.

Prefer more flexibility? You’ll also receive a reminder email 30 days before it’s time to replace your Pod, so you can reorder whenever it suits you.

Yes, the GOpure Pod has been tested in laboratory conditions to evaluate its ability to reduce common contaminants. Results have shown high levels of reduction across a range of substances including chlorine, heavy metals, bacteria, and certain organic compounds.

Where there’s a tap, we got your back.

The GOpure Pod is designed for use with potable (tap) water, so you can fill up and enjoy better-tasting water wherever your day takes you.

Drop your Pod into your reusable water bottle or container and run errands stress-free and hydrated. Pod your water for school pick-ups, outdoor events, airport travel, concerts, hiking, the gym, or even at your desk while refilling from office taps to hit your hydration goals.

While the Pod has been shown to reduce bacteria such as E. coli and other contaminants, it is not intended as the first line of defense to purify backcountry water like lakes, rivers, or streams.

For best results, always use your Pod with water that is already considered safe to drink.

GOpure Pod performs effectively in both cold and hot water, helping to optimise pH to approximately 7.4 while enhancing overall water quality. Its ceramic technology also helps keep your bottle, pitcher, or hydration pack fresh by reducing buildup that can cause odors or residue.

Versatile by design, the GOpure Pod can be used beyond drinking water. Place it in a coffee maker reservoir to improve taste and help inhibit mold, in a vase to extend the life of fresh flowers, or in a humidifier to help reduce biofilm formation.

The GOpure Pod is designed to reduce a wide range of common contaminants found in tap water.

Laboratory testing has shown high levels of reduction across categories such as chlorine, heavy metals (including lead, arsenic, and mercury), nitrates, nitrites, fluoride, and certain volatile organic compounds (VOCs) like benzene.

It has also been shown to reduce bacteria such as E. coli by up to 99.97%. These reductions help improve both the taste and overall quality of your drinking water.

The GOpure Pod is designed to enhance potable (tap) water, not to make unsafe water drinkable. It is not intended to treat heavily contaminated water, or purify water from natural sources such as rivers, lakes, or streams.

For best results, always use your Pod with water that is already considered safe to drink.

Yes, many users notice an improvement in taste. By reducing chlorine and other common impurities, the Pod helps create fresher-tasting water.

The GOpure Filtered Water Bowl is a stainless steel pet water bowl designed to improve the quality of your pet’s drinking water using the same advanced ceramic filtration technology found in the GOpure Pod.

The Filtered Water Bowl uses a built-in Pod purifier to continuously filter water, helping to reduce contaminants such as chlorine, heavy metals, and bacteria while improving taste and freshness for your pet.

Our Filtered Water Bowl helps to ensure your pet’s drinking water stays fresher for longer, encouraging them to drink more, as well as reducing exposure to common tap water contaminants while eliminating the need for bottled water.

Yes, our Filtered Water Bowl is suitable for both cats and dogs, making it a convenient solution for multi-pet households looking to improve water quality.

Minerals such as calcium, magnesium, iron, and zinc play a vital role in the body. They support essential functions including hydration, nerve signalling, and overall cellular health. We naturally replenish these minerals through both the food we eat and the water we drink.

In fact, water that lacks essential minerals can be less beneficial, as the body works to maintain balance by drawing minerals from its own reserves. This is why properly mineralised drinking water is important for overall wellbeing.

The GOpure Pod is designed with this in mind. While it targets unwanted contaminants, its ceramic core also contains naturally occurring minerals that are gradually released back into the water. This helps support a balanced mineral profile rather than stripping water of beneficial elements.

Additionally, the filtration process does not significantly remove dissolved minerals or added electrolytes, meaning you can still enhance your water if desired.

In short, the GOpure Pod improves water quality while helping maintain (and even support) a healthy mineral balance.

Yes the GOpure Pod is designed for everyday use, so you can enjoy fresher, better-tasting water wherever you go.

Its ceramic-based filtration works without harsh chemicals and helps support a balanced mineral profile while targeting unwanted contaminants.

Yes, Pods work exponentially in larger containers, a simple rule of thumb is one Pod per gallon of water to maintain optimal performance.

Yes, GOpure Pod is designed to work in a wide range of containers, including reusable bottles, glasses, pitchers, carafes, and larger storage containers.

Designed for versatility, the GOpure Pod goes far beyond just improving your drinking water. Its compact, drop-in design means it can be used in a variety of everyday settings to enhance both quality and experience.

Here are some of the most popular ways people use their Pod:

• Elevate your morning coffee
  Place the Pod in your coffee machine’s water reservoir to improve water quality and enhance the flavor of your brew.
• Extend the life of plants and flowers
  Many users find that adding a Pod to a vase helps fresh flowers, herbs, and even holiday trees stay vibrant for longer.
• Support healthier air humidifiers
  Using a Pod in your humidifier or diffuser can help reduce film buildup and support healthier mist.
• Enhance your wine experience
  Some users report a smoother taste when using Pod-filtered water for decanting, an unexpected but welcome bonus.

Our packaging is designed with sustainability in mind. Each Pod is fully recyclable after use, and once it reaches the end of its lifespan (around 6 months), you can send it back to us for repurposing.

As for the aluminum tube, it’s more than just packaging; it’s a practical and reusable addition. Many customers use it to store their Pod while travelling or keep spare Pods organized. Some even label them for different uses, such as for pets, plants, or coffee machines.

We’ve also seen plenty of creative reuses, from herb planters and spice storage to desk accessories and jewellery holders. If you’re looking for inspiration, our social channels showcase some of the inventive ways customers are giving their tubes a second life.

DO add lemon or fresh citrus, herbs or electrolytes to your drinking water – all Pod approved. When adding small hydration packets or powders to your water, we recommend that you rinse the Pod more often.

DO use hot (not boiling) water, GOpure is equally effective in cold or hot water and optimizes pH to 7.4 creating healthier joints, bones, heart and skin.

DO use the Pod to keep water fresh in larger containers. Rule of thumb is one Pod per gallon.

DO prep for emergencies with the Pod! Safely store large gallon jugs of water for up to six months for when Mother Earth acts up. (Let’s not make her angrier with wasteful single-use plastic water bottles that are also damaging to your health.) Remember, add one Pod to each gallon jug for optimal performance!

DON’T use your Pod to purify river, ocean or any non-potable water

DON’T worry about putting away your Pod after each use, remember, it goes wherever you go and can hang in your water containers around the clock!

We ship orders within 24 hours, so your Pod gets moving quickly.

U.S. orders typically arrive within 3–5 business days via USPS. If you’re ordering internationally, express shipping is available with delivery in approximately 1–5 business days depending on your location.

Yes, we offer express international shipping worldwide.

Duties and taxes, where applicable, are calculated at checkout, so there are no surprise fees when your order arrives. You can also check out using your local currency and preferred payment method for a smooth experience.

We want you to feel completely confident in your purchase.

If for any reason you’re not satisfied, you can return your item within 30 days from the original date of purchase. Simply reach out to our team and we’ll guide you through the process.

If you receive a defective product, we will send you a replacement Pod at no cost to you. Simply reach out to our team and we’ll take care of the rest.